• Return Authorization Number
  In order to better serve our customers with return and credits, all parts being returned must contain a Return Authorization number on the outside of the package. All APP purchase orders must be submitted with a PO number. APP items not returned within 60 days will be billed in full.

• Warranty Items
  Most USL, Inc. items will be considered for warranty replacement for one year from date of invoice. Items that meet the warranty requirements will be replaced without charge. If the defective item is not returned to USL within 30 days, you will be billed in full. Replaced items will not be accepted for credit after 90 days from the date the original RA was shipped.
  In most cases, warranty items will be shipped to the customer ground or second day without charge. Should the customer request overnight delivery they will be billed for the full amount of the overnight shipping charges.

• Service Repair Items
  An out of warranty item will be replaced by another repaired item at the time the purchase order is received at USL. The customer will be billed a service repair fee based upon the published prices. The service repair fee is contingent upon the return of the defective item to USL. If the defective item is not returned to USL within 45 days another invoice will be issued for the full amount of the item. Replaced items will not be accepted for credit after 90 days from the date the original RA was shipped.
  Service repair items will be shipped out ground unless otherwise noted. The customer will be billed in full for all shipping charges. Please note on the purchase order the date the item is needed on-site so that we can determine the most economical means of shipment.

• New Item Returns
  New or unused items being returned for credit must be within one (1) year from the date of the original invoice. The original invoice or purchase order must accompany the request for an RA. Items are subject to a 15% restocking fee.
  Shipping charges for new or unused items being returned for credit will be at the customers expense.
  All items are to be returned to:
  
  USL, Inc.
  
  181 Bonetti Drive
  San Luis Obispo, CA 93401-7397
  
  Tel: 805/549-0161
  Fax: 805/549-0163

USL, Inc./Ultra*Stereo will accept orders only from authorized dealers.

Prices quoted are in U.S. Dollars and are subject to change without notice. All items are shipped FOB Los Angeles unless indicated otherwise. International shipments will incur a service handling fee of $25.00.

Terms are net 30 days. No discounted prices can be taken if the customer has an outstanding unpaid past due invoice. No discounts are given on service and repair or freight charges.

Late charges of 2% per month or part thereof will be assessed for late payment. Returned checks will be assessed a $20.00 service charge.

• Restocking: A restocking charge of 15% per item ($50.00 minimum) will be applicable for all returned goods. Equipment returned after 60 days from original date of USL, Inc. invoice will not be accepted for credit.
• Repair/Return Policy: A return authorization number must be obtained from USL, Inc. before retuning any product. Equipment retuned without an RA number will not be accepted. All requests for repairs should include the serial number.
  Warranty replacement items will be sent out ground or UPS blue at no expense to the customer. Items requested UPS red or Fed-Ex will be billed the full amount of the freight to the customer. Out of warranty items/service repair items will be billed for all shipping charges. Items that are not returned within 30 days will be billed for the full amount.
• Warranty: USL, Inc. warrants that equipment manufactured by USL, Inc. will be free from defects in material and workmanship under normal usage for a period of one year after its purchase new from an authorized dealer. Our obligation under this warranty is limited to repairing or replacing, at our option, any product or component which we are satisfied does not conform with the foregoing warranty and which is retuned to our factory freight prepaid. The foregoing limited warranty is exclusive and in lieu of all other warranties, whether expressed or implied. Such warranty shall not apply to any product or component (a) repaired or altered by anyone other than USL, Inc. or an authorized service contractor; (b) tampered with or altered in any way or subjected to misuse, negligence or accident or (c) which has been improperly connected, installed or adjusted otherwise than in accordance with USL, Inc. instructions.
  USL, Inc.'s obligation is restricted to the repair or replacement of defective parts only, and under no conditions shall USL, Inc. be liable for any other damage, either direct or consequential (including but not limited to damage to software or recorded audio or visual material), or loss of use, revenue or profit even if USL, Inc. or its agents have been advised, orally or in writing, of the possibility of such damages.
  It is the responsibility of dealers and distributors to inform their customers of USL, Inc. Warranty and Disclaimer Policy.
• Accuracy: All effort has been made to make this price list as accurate as possible. USL, Inc. is not responsible for typographical errors in this price list that may result in loss of revenue due to errors. Please confirm all pricing with our offices before quoting your customer.